[There was no post last week, due to long weekend in Paris, and just a
quickie today, as I’m in the middle of extended celebrations for a BIG birthday.
Normal service will be resumed next week. J]
Once we’ve got our customers, we must satisfy (or even
better, exceed) their expectations. If we
do, they are likely to come back to us next time they need the same service and
also recommend us to other people. [In
fact, it is a good idea to ask satisfied customers to pass our name on to their
friends.] So here are some of my top tips for getting the work done.
·
Any business needs premises from which to work.
As writers, we are lucky that we can work more or less anywhere, especially in
these days of mobile technology. The first option should always be to work from
home or from the customer's premises.
It's the cheapest option and there will be no extra facility costs
involved. If you are working from home,
you may be able to offset some of your household bills against your income,
although this is a tricky area where it is worth taking professional
advice.
·
If you feel unable to work from home, then try
to find options other than renting or buying.
Maybe there is a local business that has spare space they are willing to
let you use. If you can agree a barter
deal (where you provide advertising copy or press releases for them in lieu of
rent), even better. Investigate your
local libraries or internet cafes. If you do decide to rent premises, then
investigate local schemes which support start-up businesses.
·
Make sure you have the time to write. This is
your job as well as your business and this means it must take priority. You
will need back-up systems such as child-care arrangements and may have to
consider contracting out housework etc. If you worked for someone else, you
wouldn’t be able to drop everything each time there was a problem at home; so why
should you be expected to do so when you work for yourself?
·
Especially if you are working from home, make
sure people understand that you are not available for coffee or chats during
your working time. Again, they wouldn’t interrupt you if you had a ‘proper job’,
so why should they do it now?
·
You will need the right equipment to do the
work. That’s a bigger topic, so we’ll come back to that at a later date.
·
Finally, you need the will to get on and write.
So many of us complain of having writers’ block; losing the muse; being too
busy doing other things [see above!] and therefore not getting anything done.
At the risk of repeating myself: this is your job, not just your business.
Write through the block; use trigger to wake up the muse; stop doing those
other things — just get on and write.
·
Bearing in mind my opening note: don’t forget to
have fun along the way. Otherwise, why be in business for yourself; you might
as well go out and get a ‘proper job’. Right, I’m off to open some more cards and presents - have a good writing week.
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